The Designated Trainer program focuses on developing individuals to train various roles and departments within a hotel. It provides them with practical tips, tools, and resources from Choice University, ensuring they are well-prepared to elevate their teams’ performance. One of the program’s unique strengths is its blended learning approach, encompassing resources like videos, eLessons, and job aids. This adaptability enables participants to customize their learning experience, making it highly effective and accessible.
The Designated Trainer program is ideally suited for individuals with a natural inclination for training and coaching, whether it’s the General Manager or another team member with the skills and enthusiasm to mentor. Even if the GM delegates the Designated Trainer role to another team member, they remain responsible for ensuring that training is conducted correctly and on schedule. This collaborative approach ensures that the program aligns with the hotel’s goals and standards.
How Does it Help Your Hotel?
Beyond training roles, the program focuses on leadership development. Designated Trainers often serve as potential future leaders within the hotel, providing a pathway for team members with leadership potential to assume roles of greater responsibility.
The Designated Trainer program evolves in tandem with the hospitality industry, staying relevant and effective to address the current state of learning within a hotel. The core value of the program lies in fostering a learning culture within the hotel. This culture encourages a growth mindset, spurring innovation and enhancing guest experiences.
The Designated Trainer program within Choice University is not just about training; it’s a catalyst for growth and excellence in the hotel industry. By equipping employees with training skills, fostering a learning culture, and nurturing future leaders, it adds significant value to both the hotel and its team members. Whether you aspire to be a leader or a skilled trainer, the Designated Trainer program offers a pathway to excellence in the dynamic world of hospitality.
How to get started?
Step 1: Decide who is the best fit for the Designated Trainer Program
Step 2: Login to Choice University with your Property Admin Account
- Locate the User starting the Designated Trainer Program
- Click Edit User
- Locate the “Additional Job Role” drop down box
- Click on the drop-down menu and select “Training Leader”
- Note: If adding a New User, add them as normal and put training leader as additional job role as you would if editing a user
Step 3: Start the Designated Trainer Program Learning Map!
Resources Available to the Designated Trainer:
As you begin your journey in the Designated Training program, there are resources available on ChoiceU.com that introduce you to the program and will help you grow, develop and progress as a designated trainer.
Designated Trainer Map
For questions or assistance, please reach out to ChoiceU@ChoiceHotels.com.