Seeing New Opportunities in Every Quality Assurance Review (QAR) For many hotel owners and operators, the words Quality Assurance Review (QAR) can feel intimidating. But a QAR is much more than an inspection it’s an opportunity to strengthen your operation, reinforce your brand, and improve the guest experience. When viewed through the right lens, every…
January is Human Trafficking Prevention MonthWhy Year End Is the Perfect Time to Invest in Your Team’s Learning A time to raise awareness about an issue that affects communities everywhere and one where hotels play a critical role. Because hotels sit at the intersection of travel, lodging, and human interaction, hotel teams are often among…
Finish Strong, Start SmarterWhy Year End Is the Perfect Time to Invest in Your Team’s Learning The end of the year is a great time to reflect on your growth and set new intentions. As the year comes to a close, many hotel teams find themselves balancing the close of a busy season with preparations…