Learn. Perform. Achieve! April 2024: Continuous Learning and Financial Fluency

Every month we highlight opportunities for leaders and managers to improve the performance of their teams. Plus, we are pleased to announce Operator Certifications (HOST/Extended Stay Essentials) completions and acknowledge the achievement of those who are now operator certified.

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Like the blossoming flowers of spring, let your mind continuously bloom with the petals of knowledge!

Written by the ChoiceU Team 

Happy Spring to each of you! As nature comes alive with the bright colors of spring, let’s take a cue from the blooming flowers and focus on growing our knowledge, both individually and as a team. Just like flowers signal the start of a new season, let’s embrace this time for fresh beginnings and learning.

As we gear up for the busy summer ahead, now’s a great time to revisit your Continuous Learning Plans (CLPs) for yourself and your team. Think of it like spring awakening the world – continuous learning brings new energy and ideas to our work lives. It’s super important in the hospitality industry because it helps us stay on top of things, grow personally and as a team, and adapt to whatever comes our way. Don’t have a CLP yet? A structured outline can be found at the bottom of this article, and we invite you to adapt it and create your own plan(s).


Cultivating a culture of continuous learning is like tending to a flourishing garden. By providing your team with the time and space to grow, you not only nurture individual talents but also cultivate a more resilient and adaptable workforce, ready to bloom with the challenges and opportunities that each season brings.

Continuous learning is like soaking up the sunshine on a beautiful spring day—it recharges and refreshes. It gives your team the power to grow, boosting their skills, keeping them in the loop with industry trends, and sharpening their ability to solve problems and serve guests better. Just like flowers need nurturing to thrive, your team members shine when they know their growth is valued and supported.

We here at Choice University know how crucial it is to support growth, just like those fresh sprouts you see popping up in the spring. That’s why we’ve got ChoiceU.com, a place packed with all kinds of courses on Leadership, Finance, Guest Service, and much more. It’s like a lush garden of learning, ready to meet the different needs of your team. And the best part? Your team can learn at their own pace online, fitting it in around their busy schedules at the hotel.

By embracing the resources offered by ChoiceU.com, you not only cultivate a culture of learning but also sow the seeds for a more skilled, engaged, and flourishing workforce. As we move forward on this journey together, may each of you thrive with the knowledge you gain and the opportunities it brings. Happy learning, and here’s to a fruitful spring ahead!

Continuous Learning Plan Outline

Financial Fluency

Gain insights into the intricacies of financial analysis with the Hotel Financial Coach’s comprehensive 10-part video series, designed to equip you with the essential knowledge and skills needed to excel in the world of finance. Each video delves into a specific aspect of financial analysis, providing practical insights and expert guidance. Hint: there may be a bonus video associated with this series!

Flow Through

Management Commentaries

Daily Reports

Cap Rates

Return on Investment

Benchmarking

Management Incentive Plans

Package Allocations

Marketing Plans

No Show Revenue

Unearned Revenue

**BONUS! ** The Six Components of Hotel GOPPAR

WATCH NOW!

Choice University is excited to announce that we have launched our LinkedIn page. Our goal is to work together to help hotel leaders and their team members achieve their goals through learning.

Please follow us on LinkedIn to stay connected to Choice University through our LinkedIn Page!

Operator Certifications Earned in March!

Congratulations to the following individuals who earned their operator certification last month!

  • Donya Curley NM186 Comfort Suites GOLD
  • Mukesh Soni NY420 Clarion
  • Chelsea Winchell OH394 Quality
  • Mayur Bhagat OH584 Quality
  • Joseph Lamp OH588 Comfort Suites
  • JoSue Altig OR180 Comfort Inn
  • Pauline Olsen OR247 Quality
  • Hiren Patel PA411 Quality
  • Queisha Rainer13089 SC602 WoodSpring
  • Cathy Link12919 SC608 WoodSpring GOLD
  • Jatinkumar Prajapati TN030 Comfort Inn
  • Tej Sheth TN248 Comfort Inn
  • Floyd Simpson11290 TN867 WoodSpring
  • April Banner TNA25 Country Inn
  • Rashad Kulam TX683 Quality
  • Chirag Gandhi TX980 Sleep Inn
  • Sayeed Ali TXG52 Sleep Inn
  • Cassandra Brar TXH67 Comfort Inn
  • Rahul Patel TXI28 Quality
  • Justin George TXK90 WoodSpring
  • Gracie Wiley TXP11 Comfort Inn
  • Rikul Patel TXQ54 Quality
  • Carolyn Bhattarai UT161 Comfort Inn
  • Diego Vega UT177 Comfort Inn
  • Chirag Patel VA059 Sleep Inn
  • KARANJIT Kahlon VA704 Quality
  • John Moore VA832 Ascend
  • April Gibson-Bogard13303 VA863 WoodSpring
  • Hakam Dhillon WA283 Quality
  • Daniel Martin WI103 Clarion RING OF HONOR
  • Jonathan Burt-Olson WI113 Sleep Inn
  • Brittany Evans WI154 Econo Lodge
  • Heather Sickinger WI288 Sleep Inn
  • Aislinn Hanley WI293 Quality