Hotel Operations Success Training

Choice Hotels’ HOST (Hospitality Operations Success Training) Program is a fully online certification designed for leaders managing the daily operations of a Choice-branded property. Whether you’re an owner, general manager, or part of the property management team, HOST is built to support your success.

We understand your time is valuable. That’s why HOST is 100% virtual—no travel, no time away from your hotel. You can earn your certification on your schedule, right from your property.

✅ Certification That Counts
HOST isn’t just for GMs. Assistant general managers, front desk managers, and other leaders who help run your hotel can earn certification to meet brand requirements.

👥 Ideal for Your Entire Management Team
HOST covers essential operational principles every manager should know.
We encourage full team participation!

📚 Self-Paced Learning
Already completed some modules? Great! You can skip or revisit them—
your learning path is yours to shape.

🧠 Interactive Virtual Workshops
Join eight engaging workshops led by Choice University Learning Facilitators.
Ask questions, collaborate with peers, and complete follow-up activities to apply what you’ve learned.

📝 Online Exams
Three short exams help reinforce your knowledge. Didn’t pass one? No worries—you’ll get feedback and can retake it right away.

The HOST Program is open to:

• Owners
• General Managers
• Assistant General Managers
• Front Desk Managers
• Operations Managers
• Sales Managers
• Housekeeping Managers

Questions?

For more information or questions please join a ChoiceU Office Hours session or submit a ChoiceNOW Ticket so one of our ChoiceU team members can assist you.

Note: A ChoiceU.com user account is required for registration on ChoiceU.com