{"id":9356,"date":"2025-12-15T06:00:04","date_gmt":"2025-12-15T06:00:04","guid":{"rendered":"https:\/\/info.choiceuniversity.net\/knowledgebase\/?p=9356"},"modified":"2025-12-12T19:53:31","modified_gmt":"2025-12-12T19:53:31","slug":"lpa-dec-25","status":"publish","type":"post","link":"https:\/\/info.choiceuniversity.net\/knowledgebase\/lpa-dec-25\/","title":{"rendered":"December 2025: Invest in Your Team\u2019s Learning For 2026"},"content":{"rendered":"<div class=\"wpb-content-wrapper\" id=\"wpb-content-root\">[vc_row css=&#8221;.vc_custom_1762803287871{padding-bottom: 30px !important;}&#8221;][vc_column]<div id=\"ultimate-heading-45276ad9630ce3ea2\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-45276ad9630ce3ea2 uvc-5342 accent-border-color\" data-hspacer=\"line_only\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-45276ad9630ce3ea2 h2'  data-responsive-json-new='{\"font-size\":\"mobile_landscape:24px;\",\"line-height\":\"mobile_landscape:34px;\"}' ><h2 style=\"font-weight:bold;margin-bottom:15px;\">Finish Strong, Start Smarter<\/h2><\/div><div class=\"uvc-heading-spacer line_only\" style=\"margin-bottom:15px;height:3px;\"><span class=\"uvc-headings-line\" style=\"border-style:solid;border-bottom-width:3px;border-color:;width:150px;\"><\/span><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-45276ad9630ce3ea2 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:bold;margin-bottom:30px;\">Why Year End Is the Perfect Time to Invest in Your Team\u2019s Learning<\/div><\/div>[vc_column_text css=&#8221;.vc_custom_1765501136455{padding-bottom: 20px !important;}&#8221;]\r\n<div class=\"elementor-element elementor-element-6314777f elementor-widget elementor-widget-text-editor\" data-id=\"6314777f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n<div class=\"elementor-widget-container\">\r\n<div class=\"elementor-text-editor elementor-clearfix\">\r\n\r\nThe end of the year is a great time to reflect on your growth and set new intentions. As the year comes to a close, many hotel teams find themselves balancing the close of a busy season with preparations for the year ahead. This natural transition point gives you a chance to step back and look at how your team has grown, where individuals have excelled, and where more support or training could unlock even greater success. One of the most impactful things you can do this month is sit down with each team member and talk about their goals for the new year. These conversations not only help employees feel valued, but they also allow you to build a plan that supports their development and strengthens your entire operation.\r\n\r\n\r\n\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n[\/vc_column_text]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-aeafd06a237f3b88f12048b96030f199.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-aeafd06a237f3b88f12048b96030f199.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-aeafd06a237f3b88f12048b96030f199 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-aeafd06a237f3b88f12048b96030f199 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-aeafd06a237f3b88f12048b96030f199 alignnone  vc_custom_1765302370135 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img fetchpriority=\"high\" decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%202560%201280&#39;%2F%3E\" data-src=\"https:\/\/info.choiceuniversity.net\/knowledgebase\/wp-content\/uploads\/2025\/12\/shutterstock_2267393891-scaled.jpg\" data-srcset=\"https:\/\/info.choiceuniversity.net\/knowledgebase\/wp-content\/uploads\/2025\/12\/shutterstock_2267393891-scaled.jpg 2560w\" loading=\"eager\" sizes=\"(max-width: 2560px) 100vw, 2560px\" width=\"2560\" height=\"1280\"  data-dt-location=\"https:\/\/info.choiceuniversity.net\/knowledgebase\/lpa-dec-25\/flathospitalityworkershotelrestaurantteam-peoplewearuniformbaker\/\" style=\"--ratio: 2560 \/ 1280;\" alt=\"\" \/><\/div><\/div><\/div>[vc_separator border_width=&#8221;2&#8243; css=&#8221;.vc_custom_1761930387101{padding-top: 25px !important;padding-bottom: 30px !important;}&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1762803287871{padding-bottom: 30px !important;}&#8221;][vc_column width=&#8221;1\/3&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-20824e11365872e1ef4b2b113bec13f8.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-20824e11365872e1ef4b2b113bec13f8.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-20824e11365872e1ef4b2b113bec13f8 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-20824e11365872e1ef4b2b113bec13f8 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-20824e11365872e1ef4b2b113bec13f8 alignnone  vc_custom_1765302678516 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%201905%202364&#39;%2F%3E\" data-src=\"https:\/\/info.choiceuniversity.net\/knowledgebase\/wp-content\/uploads\/2025\/12\/shutterstock_1834022482.jpg\" data-srcset=\"https:\/\/info.choiceuniversity.net\/knowledgebase\/wp-content\/uploads\/2025\/12\/shutterstock_1834022482.jpg 1905w\" loading=\"eager\" sizes=\"(max-width: 1905px) 100vw, 1905px\" width=\"1905\" height=\"2364\"  data-dt-location=\"https:\/\/info.choiceuniversity.net\/knowledgebase\/lpa-dec-25\/conceptforremoteworkonlineclassteleconference-vectorillustrationof\/\" style=\"--ratio: 1905 \/ 2364;\" alt=\"\" \/><\/div><\/div><\/div>[\/vc_column][vc_column width=&#8221;2\/3&#8243;][vc_column_text css=&#8221;.vc_custom_1765299270676{padding-bottom: 20px !important;}&#8221;]\r\n<div class=\"elementor-element elementor-element-6314777f elementor-widget elementor-widget-text-editor\" data-id=\"6314777f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n<div class=\"elementor-widget-container\">\r\n<div class=\"elementor-text-editor elementor-clearfix\">\r\n\r\nContinuous learning is the backbone of thriving hospitality teams. It is not just something you check off during onboarding; it is something that should grow alongside guest expectations, brand updates, and the constantly changing pace of hotel operations. Choice University (ChoiceU) is designed for exactly that. Many leaders have seen how ongoing training translates into memorable guest experiences. Consider the story of Lauren, a guest room attendant at a Choice franchise hotel. After completing a ChoiceU.com course on creating surprise and delight moments, she began placing simple handwritten welcome notes in rooms when she noticed guests celebrating something special. One evening, she learned that a family was staying with them for their son\u2019s final cancer treatment. She left a small \u201cThinking of You\u201d note with a few wrapped chocolates, an idea she picked up from ChoiceU. The family later wrote a heartfelt review naming Lauren directly. That small, thoughtful action, inspired by training, created a moment they would carry with them long after their stay.\r\n\r\n<!-- \/wp:post-content -->\r\n\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n[\/vc_column_text][vc_separator border_width=&#8221;2&#8243; css=&#8221;.vc_custom_1761930387101{padding-top: 25px !important;padding-bottom: 30px !important;}&#8221;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1762803287871{padding-bottom: 30px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1765501432915{padding-bottom: 20px !important;}&#8221;]With just enough time left in the year, this is the perfect time to invest in your team\u2019s growth and set the tone for success in 2026. Whether you want your breakfast attendant to learn the front desk, your front desk agent to master new Choice systems, or your supervisors to strengthen their leadership skills, Choice University is here when you need us. Below, you will find <strong>Recommended Learnings,<\/strong> so you and your teams can dive in today and continue your learning journeys. December is not just about wrapping up the year; it is about preparing your team to shine even brighter in the next one. Check out this practice conversation to give you ideas for how to get started.[\/vc_column_text][\/vc_column][vc_column width=&#8221;1\/2&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-23e973231d6382551a90bb818d645951.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-23e973231d6382551a90bb818d645951.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-23e973231d6382551a90bb818d645951 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-23e973231d6382551a90bb818d645951 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-23e973231d6382551a90bb818d645951 alignnone  vc_custom_1765302944157 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%202560%201451&#39;%2F%3E\" data-src=\"https:\/\/info.choiceuniversity.net\/knowledgebase\/wp-content\/uploads\/2025\/12\/shutterstock_2668126731-scaled.jpg\" data-srcset=\"https:\/\/info.choiceuniversity.net\/knowledgebase\/wp-content\/uploads\/2025\/12\/shutterstock_2668126731-scaled.jpg 2560w\" loading=\"eager\" sizes=\"(max-width: 2560px) 100vw, 2560px\" width=\"2560\" height=\"1451\"  data-dt-location=\"https:\/\/info.choiceuniversity.net\/knowledgebase\/lpa-dec-25\/asuccessfulbusinessteamofprofessionalsclimbingarisingarrow\/\" style=\"--ratio: 2560 \/ 1451;\" alt=\"\" \/><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row disable_element=&#8221;yes&#8221; css=&#8221;.vc_custom_1762802860733{padding-bottom: 40px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-7b32a1520f83887bc6a8a44323d8d71c.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-7b32a1520f83887bc6a8a44323d8d71c.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-7b32a1520f83887bc6a8a44323d8d71c .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-7b32a1520f83887bc6a8a44323d8d71c .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style>[\/vc_column][vc_column width=&#8221;1\/2&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-7b32a1520f83887bc6a8a44323d8d71c.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-7b32a1520f83887bc6a8a44323d8d71c.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-7b32a1520f83887bc6a8a44323d8d71c .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-7b32a1520f83887bc6a8a44323d8d71c .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style>[\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1761930216098{padding-bottom: 40px !important;}&#8221;][vc_column width=&#8221;5\/6&#8243;]<div id=\"ultimate-heading-4336ad9630ce6918\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-4336ad9630ce6918 uvc-1000 accent-border-color\" data-hspacer=\"line_only\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-4336ad9630ce6918 h2'  data-responsive-json-new='{\"font-size\":\"mobile_landscape:24px;\",\"line-height\":\"mobile_landscape:34px;\"}' ><h2 style=\"font-weight:bold;margin-bottom:15px;\">Practice Conversation<\/h2><\/div><div class=\"uvc-heading-spacer line_only\" style=\"margin-bottom:15px;height:3px;\"><span class=\"uvc-headings-line\" style=\"border-style:solid;border-bottom-width:3px;border-color:;width:150px;\"><\/span><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-4336ad9630ce6918 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:bold;margin-bottom:30px;\">Leader and Team Member Setting Learning Goals<\/div><\/div>[vc_column_text css=&#8221;.vc_custom_1765306981643{padding-bottom: 20px !important;}&#8221;]\r\n<div class=\"elementor-element elementor-element-6314777f elementor-widget elementor-widget-text-editor\" data-id=\"6314777f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n<div class=\"elementor-widget-container\">\r\n<div class=\"elementor-text-editor elementor-clearfix\">\r\n\r\n<em>Scenario: A breakfast attendant, Jamal, wants to learn front desk operations.<\/em>\r\n\r\n<strong>Leader:<\/strong> \u201cJamal, thanks for meeting with me. As we look toward next year, I would love to talk about your goals. What would you like to learn or take on?\u201d\r\n\r\n<strong>Jamal:<\/strong> \u201cI really enjoy working mornings, but I have been interested in learning more about the front desk. I like interacting with guests and I want to grow into a bigger role.\u201d\r\n\r\n<strong>Leader<\/strong>: \u201cI love that. You are great with guests, and I think you would do well there. What attracts you to the front desk the most?\u201d\r\n\r\n<strong>Jamal:<\/strong> \u201cI want to understand reservations, check-ins, and how choiceADVANTAGE works. I also want to be ready to step in when the team needs help.\u201d\r\n\r\n<strong data-start=\"28\" data-end=\"39\">Leader:<\/strong> \u201cThose are solid goals. Here\u2019s what I suggest: let\u2019s create a <strong>Continuous Learning Plan<\/strong> through Choice University (link below under Recommended Learnings). I\u2019ll download a copy of the outline, and then we can start building your personalized plan together!\u201d\r\n\r\n<strong>Jamal:<\/strong> \u201cThat sounds perfect. I am ready to start.\u201d\r\n\r\n<strong data-start=\"34\" data-end=\"45\">Leader:<\/strong> \u201cGreat. In addition to the ChoiceU.com training, I can schedule two shadow shifts for you at the front desk. One will focus on seeing the choiceADVANTAGE system in action, and the other will focus on observing guest interactions. By mid-January, let\u2019s reconnect and see how comfortable you\u2019re feeling. Does that timeline work for you?\u201d\r\n\r\n<strong>Jamal:<\/strong> \u201cYes, absolutely. Thank you for helping me grow.\u201d\r\n\r\n<strong>Leader:<\/strong> \u201cYou are doing the hard work. I am just here to support you. I appreciate your initiative, and I am excited to see where this takes you.\u201d\r\n\r\n<!-- \/wp:paragraph -->\r\n\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n[\/vc_column_text][vc_separator border_width=&#8221;2&#8243; css=&#8221;.vc_custom_1761930387101{padding-top: 25px !important;padding-bottom: 30px !important;}&#8221;][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1765300244617{padding-bottom: 20px !important;}&#8221;][vc_column width=&#8221;5\/6&#8243;]<div id=\"ultimate-heading-37856ad9630ce697e\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-37856ad9630ce697e uvc-2452 accent-border-color\" data-hspacer=\"line_only\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-37856ad9630ce697e h2'  data-responsive-json-new='{\"font-size\":\"mobile_landscape:24px;\",\"line-height\":\"mobile_landscape:34px;\"}' ><h2 style=\"font-weight:bold;margin-bottom:15px;\">Recommended Learnings<\/h2><\/div><div class=\"uvc-heading-spacer line_only\" style=\"margin-bottom:30px;height:3px;\"><span class=\"uvc-headings-line\" style=\"border-style:solid;border-bottom-width:3px;border-color:;width:150px;\"><\/span><\/div><\/div>[\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1761930216098{padding-bottom: 40px !important;}&#8221;][vc_column width=&#8221;1\/2&#8243;][vc_column_text css=&#8221;.vc_custom_1765300009551{padding-bottom: 20px !important;}&#8221;]\r\n<div class=\"elementor-element elementor-element-6314777f elementor-widget elementor-widget-text-editor\" data-id=\"6314777f\" data-element_type=\"widget\" data-widget_type=\"text-editor.default\">\r\n<div class=\"elementor-widget-container\">\r\n<div class=\"elementor-text-editor elementor-clearfix\">\r\n\r\nYour team is your greatest asset, and the final month of the year is the perfect time to invest in their future. Choice University is here to help you set meaningful goals, strengthen core skills, and prepare your staff for a successful year ahead. Start exploring the recommended training below and begin building a stronger, more confident team today:\r\n\r\n<!-- \/wp:paragraph -->\r\n\r\n<\/div>\r\n<\/div>\r\n<\/div>\r\n[\/vc_column_text]<div class=\"standard-arrow list-divider bullet-top\"><ul>\n<li><a href=\"https:\/\/www.choiceuniversity.net\/novusiii\/video-module?scope=my_content&amp;view=player&amp;video=9329\" target=\"_blank\" rel=\"noopener\">Continuous Learning Plan Outline<\/a><\/li>\n<li><a href=\"https:\/\/www.choiceuniversity.net\/novusiii\/video-module?scope=my_content&amp;view=player&amp;video=8998\" target=\"_blank\" rel=\"noopener\">Break the Script to Effectively Communicate with the Guest<\/a><\/li>\n<li><a href=\"https:\/\/www.choiceuniversity.net\/novusiii\/video-module?scope=my_content&amp;view=player&amp;video=9074\" target=\"_blank\" rel=\"noopener\">Checking In With Your Guests to Exceed Expectations<\/a><\/li>\n<li><a href=\"https:\/\/www.choiceuniversity.net\/novusiii\/video-module?scope=my_content&amp;view=player&amp;video=9230\" target=\"_blank\" rel=\"noopener\">Handling Difficult Guest Interactions<\/a><\/li>\n<\/ul>\n<\/div>[vc_separator border_width=&#8221;2&#8243; css=&#8221;.vc_custom_1761930387101{padding-top: 25px !important;padding-bottom: 30px !important;}&#8221;][\/vc_column][vc_column width=&#8221;1\/2&#8243;]<style type=\"text\/css\" data-type=\"the7_shortcodes-inline-css\">.shortcode-single-image-wrap.shortcode-single-image-6a33c6e15b676e92be136ec8bef7f165.enable-bg-rollover .rollover i,\n.shortcode-single-image-wrap.shortcode-single-image-6a33c6e15b676e92be136ec8bef7f165.enable-bg-rollover .rollover-video i {\n  background: -webkit-linear-gradient();\n  background: linear-gradient();\n}\n.shortcode-single-image-wrap.shortcode-single-image-6a33c6e15b676e92be136ec8bef7f165 .rollover-icon {\n  font-size: 32px;\n  color: #ffffff;\n  min-width: 44px;\n  min-height: 44px;\n  line-height: 44px;\n  border-radius: 100px;\n  border-style: solid;\n  border-width: 0px;\n}\n.dt-icon-bg-on.shortcode-single-image-wrap.shortcode-single-image-6a33c6e15b676e92be136ec8bef7f165 .rollover-icon {\n  background: rgba(255,255,255,0.3);\n  box-shadow: none;\n}<\/style><div class=\"shortcode-single-image-wrap shortcode-single-image-6a33c6e15b676e92be136ec8bef7f165 alignnone  vc_custom_1765303501316 enable-bg-rollover dt-icon-bg-off\" ><div class=\"shortcode-single-image\"><div class=\"fancy-media-wrap  layzr-bg\" style=\"\"><img decoding=\"async\" class=\"preload-me lazy-load aspect\" src=\"data:image\/svg+xml,%3Csvg%20xmlns%3D&#39;http%3A%2F%2Fwww.w3.org%2F2000%2Fsvg&#39;%20viewBox%3D&#39;0%200%202560%201637&#39;%2F%3E\" data-src=\"https:\/\/info.choiceuniversity.net\/knowledgebase\/wp-content\/uploads\/2025\/12\/shutterstock_2430423745-scaled.jpg\" data-srcset=\"https:\/\/info.choiceuniversity.net\/knowledgebase\/wp-content\/uploads\/2025\/12\/shutterstock_2430423745-scaled.jpg 2560w\" loading=\"eager\" sizes=\"(max-width: 2560px) 100vw, 2560px\" width=\"2560\" height=\"1637\"  data-dt-location=\"https:\/\/info.choiceuniversity.net\/knowledgebase\/lpa-dec-25\/webinar-computerscreenwithwomanpersonholdinglectureand\/\" style=\"--ratio: 2560 \/ 1637;\" alt=\"\" \/><\/div><\/div><\/div>[\/vc_column][\/vc_row][vc_row css=&#8221;.vc_custom_1761929954650{padding-top: 25px !important;}&#8221;][vc_column width=&#8221;5\/6&#8243;]<div id=\"ultimate-heading-13536ad9630ce71a9\" class=\"uvc-heading ult-adjust-bottom-margin ultimate-heading-13536ad9630ce71a9 uvc-30 accent-border-color\" data-hspacer=\"line_only\"  data-halign=\"left\" style=\"text-align:left\"><div class=\"uvc-main-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-13536ad9630ce71a9 h2'  data-responsive-json-new='{\"font-size\":\"mobile_landscape:24px;\",\"line-height\":\"mobile_landscape:34px;\"}' ><h2 style=\"font-weight:bold;margin-bottom:15px;\">Operator Certifications Earned in November!<\/h2><\/div><div class=\"uvc-heading-spacer line_only\" style=\"margin-bottom:15px;height:3px;\"><span class=\"uvc-headings-line\" style=\"border-style:solid;border-bottom-width:3px;border-color:;width:150px;\"><\/span><\/div><div class=\"uvc-sub-heading ult-responsive\"  data-ultimate-target='.uvc-heading.ultimate-heading-13536ad9630ce71a9 .uvc-sub-heading '  data-responsive-json-new='{\"font-size\":\"\",\"line-height\":\"\"}'  style=\"font-weight:bold;margin-bottom:15px;\">Congratulations to the following individuals who earned their operator certification last month!<\/div><\/div>[vc_row_inner][vc_column_inner]<div class=\"standard-arrow list-divider bullet-top\"><table width=\"523\">\n<tbody>\n<tr>\n<td width=\"211\"><strong>Name<\/strong><\/td>\n<td width=\"61\"><strong>Property\u00a0<\/strong><\/td>\n<td width=\"108\"><strong>Property Brand<\/strong><\/td>\n<td width=\"143\"><strong>Award Status<\/strong><\/td>\n<\/tr>\n<tr>\n<td>Archana Sharma<\/td>\n<td>CNC42<\/td>\n<td>Country<\/td>\n<td>GOLD<\/td>\n<\/tr>\n<tr>\n<td>Bhavin Patel<\/td>\n<td>AR139<\/td>\n<td>Comfort Inn<\/td>\n<td>GOLD<\/td>\n<\/tr>\n<tr>\n<td>Kunal Sah<\/td>\n<td>UT424<\/td>\n<td>Comfort Inn<\/td>\n<td>GOLD<\/td>\n<\/tr>\n<tr>\n<td>Kara Kane<\/td>\n<td>NY916<\/td>\n<td>Country<\/td>\n<td>PLATINUM<\/td>\n<\/tr>\n<tr>\n<td>Aaliyah Putnam<\/td>\n<td>OR111<\/td>\n<td>Comfort Inn<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Abhi Patel<\/td>\n<td>TXP79<\/td>\n<td>Quality<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Amanda Gonding<\/td>\n<td>KY295<\/td>\n<td>Comfort Inn<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Amber Wright<\/td>\n<td>OK356<\/td>\n<td>Comfort Inn<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Andrew Altemann<\/td>\n<td>MI514<\/td>\n<td>Cambria Hotels<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Angela Cypert<\/td>\n<td>NM016<\/td>\n<td>Comfort Inn<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Anjali Patel<\/td>\n<td>VA951<\/td>\n<td>Quality<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Apurva Patel<\/td>\n<td>TXK89<\/td>\n<td>WoodSpring<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Arti Patel<\/td>\n<td>NC251<\/td>\n<td>Quality<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Bhaumik Patel<\/td>\n<td>IN523<\/td>\n<td>Quality<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Bobby Fisher<\/td>\n<td>NCA73<\/td>\n<td>Country<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Boryana Karadzhova<\/td>\n<td>MD387<\/td>\n<td>Country<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Cameron Warren<\/td>\n<td>TN870<\/td>\n<td>WoodSpring<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Casey Brown<\/td>\n<td>ID093<\/td>\n<td>Ascend<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Chad Pitlik<\/td>\n<td>IA328<\/td>\n<td>WoodSpring<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Christine Dunn<\/td>\n<td>TXQ57<\/td>\n<td>Everhome Suites<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Dequindre Dix<\/td>\n<td>GAD92<\/td>\n<td>Suburban<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Desean Brown<\/td>\n<td>VA944<\/td>\n<td>WoodSpring<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Dhaval Patel<\/td>\n<td>GA586<\/td>\n<td>Quality<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Dipen Patel<\/td>\n<td>PA697<\/td>\n<td>Comfort Inn<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Erika Gonzales<\/td>\n<td>PAA33<\/td>\n<td>Suburban<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Ginelle Powell<\/td>\n<td>FLJ86<\/td>\n<td>WoodSpring<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Harpreet Singh<\/td>\n<td>OR247<\/td>\n<td>Quality<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Harsh Patel<\/td>\n<td>ND052<\/td>\n<td>Sleep Inn<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Heather Jameson<\/td>\n<td>WA266<\/td>\n<td>Quality<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Heide Castro-Mcmillan<\/td>\n<td>CNB86<\/td>\n<td>Quality<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Hetal Panchal<\/td>\n<td>TXF83<\/td>\n<td>Comfort Inn<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Jackie Wickiser<\/td>\n<td>FLK92<\/td>\n<td>Ascend<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Jagriti Patel<\/td>\n<td>PA455<\/td>\n<td>Quality<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Jay Patel<\/td>\n<td>NC693<\/td>\n<td>Quality<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Jaydeepsinh Jadeja<\/td>\n<td>MO024<\/td>\n<td>Quality<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Jeffrey Osburn<\/td>\n<td>TN871<\/td>\n<td>WoodSpring<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Jocelyn Hinojosa<\/td>\n<td>TXL80<\/td>\n<td>Quality<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Karandeep Singh<\/td>\n<td>SC037<\/td>\n<td>Sleep Inn<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Katie Mastel<\/td>\n<td>MN206<\/td>\n<td>Cambria Hotels<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Kevin Arora<\/td>\n<td>IL630<\/td>\n<td>Mainstay Suites<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Kimberle Vaughn Andrews<\/td>\n<td>TX885<\/td>\n<td>Comfort Suites<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Latasha Woods<\/td>\n<td>VA870<\/td>\n<td>WoodSpring<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Lisa Thompson<\/td>\n<td>AR333<\/td>\n<td>Suburban<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Marina Martinez<\/td>\n<td>TXN39<\/td>\n<td>Comfort Inn<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Merissa Parry<\/td>\n<td>IA062<\/td>\n<td>Comfort Inn<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Mikaela Scott<\/td>\n<td>OR171<\/td>\n<td>Comfort Inn<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Misty Savage<\/td>\n<td>ND118<\/td>\n<td>WoodSpring<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Mona Pierson<\/td>\n<td>MS016<\/td>\n<td>Quality<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Nakul Patel<\/td>\n<td>SD017<\/td>\n<td>Quality<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Nick Brahmbhatt<\/td>\n<td>TN351<\/td>\n<td>Comfort Inn<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Nirajkumar Patel<\/td>\n<td>GAE36<\/td>\n<td>Clarion Pointe<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Parikshit Modhera<\/td>\n<td>IL064<\/td>\n<td>Quality<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Raj Chaudhari<\/td>\n<td>SD159<\/td>\n<td>Country<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Robert Levy<\/td>\n<td>TXJ71<\/td>\n<td>Cambria Hotels<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Robyn Bryan<\/td>\n<td>IN616<\/td>\n<td>WoodSpring<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Ryan Wargolet<\/td>\n<td>WI391<\/td>\n<td>Sleep Inn<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Sanjay Patel<\/td>\n<td>NC334<\/td>\n<td>Sleep Inn<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Sarala Champaneri<\/td>\n<td>GA617<\/td>\n<td>Quality<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Sean Herriott<\/td>\n<td>FLG83<\/td>\n<td>WoodSpring<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Shalan Thomas<\/td>\n<td>PA654<\/td>\n<td>Comfort Suites<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Shannon Scott<\/td>\n<td>MS281<\/td>\n<td>Sleep Inn<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Sherry Steele<\/td>\n<td>WV036<\/td>\n<td>Comfort Suites<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Shiv Patel<\/td>\n<td>GA469<\/td>\n<td>Suburban<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Stacy Ward<\/td>\n<td>MI322<\/td>\n<td>Ascend<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Sulay Patel<\/td>\n<td>TXT01<\/td>\n<td>Comfort Inn<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Terry Lawrence<\/td>\n<td>OR110<\/td>\n<td>Country<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Trisha Ryno<\/td>\n<td>AZ435<\/td>\n<td>Cambria Hotels<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Vijay Solanki<\/td>\n<td>FLK04<\/td>\n<td>Rodeway Inn<\/td>\n<td><\/td>\n<\/tr>\n<tr>\n<td>Wajahat Ali<\/td>\n<td>KS148<\/td>\n<td>Sleep Inn<\/td>\n<td><\/td>\n<\/tr>\n<\/tbody>\n<\/table>\n<\/div>[vc_separator color=&#8221;chino&#8221; border_width=&#8221;2&#8243; css=&#8221;.vc_custom_1761930157446{padding-top: 15px !important;padding-bottom: 30px !important;}&#8221;][\/vc_column_inner][\/vc_row_inner][\/vc_column][vc_column width=&#8221;1\/6&#8243;][\/vc_column][\/vc_row]<!-- \/wp:freeform --><\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css=&#8221;.vc_custom_1762803287871{padding-bottom: 30px !important;}&#8221;][vc_column][vc_column_text css=&#8221;.vc_custom_1765501136455{padding-bottom: 20px !important;}&#8221;] The end of the year is a great time to reflect on your growth and set new intentions. As the year comes to a close, many hotel teams find themselves balancing the close of a busy season with preparations for the year ahead. This natural transition point gives&hellip;<\/p>\n","protected":false},"author":2,"featured_media":9397,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"footnotes":""},"categories":[172],"tags":[145,147],"class_list":["post-9356","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-172","tag-operations","tag-training","description-off"],"_links":{"self":[{"href":"https:\/\/info.choiceuniversity.net\/knowledgebase\/wp-json\/wp\/v2\/posts\/9356","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/info.choiceuniversity.net\/knowledgebase\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/info.choiceuniversity.net\/knowledgebase\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/info.choiceuniversity.net\/knowledgebase\/wp-json\/wp\/v2\/users\/2"}],"replies":[{"embeddable":true,"href":"https:\/\/info.choiceuniversity.net\/knowledgebase\/wp-json\/wp\/v2\/comments?post=9356"}],"version-history":[{"count":51,"href":"https:\/\/info.choiceuniversity.net\/knowledgebase\/wp-json\/wp\/v2\/posts\/9356\/revisions"}],"predecessor-version":[{"id":9413,"href":"https:\/\/info.choiceuniversity.net\/knowledgebase\/wp-json\/wp\/v2\/posts\/9356\/revisions\/9413"}],"wp:featuredmedia":[{"embeddable":true,"href":"https:\/\/info.choiceuniversity.net\/knowledgebase\/wp-json\/wp\/v2\/media\/9397"}],"wp:attachment":[{"href":"https:\/\/info.choiceuniversity.net\/knowledgebase\/wp-json\/wp\/v2\/media?parent=9356"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/info.choiceuniversity.net\/knowledgebase\/wp-json\/wp\/v2\/categories?post=9356"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/info.choiceuniversity.net\/knowledgebase\/wp-json\/wp\/v2\/tags?post=9356"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}