Protecting Your Hospitality Business: Insights from Industry Experts
Running a hotel is no walk in the park. From chargebacks to scams and ever-changing smoking policies, there’s always something to keep you on your toes. But don’t worry, we’ve got some expert advice to help you navigate these tricky waters. In a recent chat with Choice University, attorneys Justin Bragiel and Stephen Barth shared tips to help safeguard your business from these common headaches.
Scams targeting the hospitality industry are becoming increasingly sophisticated. With so many transactions happening daily, it’s no wonder hotels are in the crosshairs. Bragiel and Barth stressed the importance of staying sharp and spotting red flags like deals that seem too good to be true, QR code scams, and inconsistent contact info. They even shared a jaw-dropping story about a hotel that got scammed, showing just how costly these tricks can be.
What are the common scams targeting the hospitality business today?
Chargebacks can be a real pain, but our experts have some solid tips to keep them at bay. They recommend beefing up your fraud prevention measures, keeping meticulous records, and using secure payment gateways. And let’s not forget about smoking policies. With rules constantly changing, it’s crucial to have clear guidelines in place. Bragiel and Barth suggest clearly defining smoking areas and making sure your policies are communicated at every touchpoint.
Want to dive deeper? Check out the full interview, “Protecting Hospitality Businesses – Chargebacks, Scams, and Smoking Policies”, on ChoiceU TV (available exclusively to managers and owners).
You can benefit from more insights and updates from more ChoiceU TALKS videos which will be available exclusively to managers and owners on ChoiceU.com!
Feel free to share your thoughts, ideas, and feedback on
the ChoiceU PERFORM Blog with us. We love hearing from our community!
Legal Resources with HospitalityLawyer.com
Stephen Barth, who you may know from HospitalityLawyer.com and past Choice Hotels Annual Conventions, has partnered with Choice University to provide numerous benefits to you as a hotel leader, just for being part of the Choice Hotels family of brands.
You can access these valuable resources from the homepage of ChoiceU.com. Click the right arrow on the carousel to find the “OTHER SITES” card. Here is a screenshot to help guide you:
From the “OTHER SITES” card, there is a scroll-down option that you can use to find the HospitalityLawyer.com link. Then just click!
Here is a screenshot of the many resources available. Scroll down toward the bottom of the HospitalityLawyer.com page to see your member benefits. Here is a preview:
We trust you will find these legal resources valuable for you and your hotel business. One last mention: there are additional legal resources on ChoiceU.com that you can locate using the “Legal” TAG.
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Operator Certifications Earned in April!
Congratulations to the following individuals who earned their operator certification last month!
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