Success loves preparation. That’s why Choice University makes it our commitment to give you the guidance you need to achieve the results you deserve. Equipped with industry-leading resources, Choice University provides you with a personalized learning experience through our 24/7 online forum ChoiceU.com, as well as interactive, in-classroom opportunities for more hands-on guidance. Whether you’re an owner, housekeeper, sales manager, or maintenance engineer— whether it’s your first day working in a hotel or you’re a hospitality veteran– Choice University will empower you to achieve the results you want today and build value for your future ahead.
How Do I Get Started on ChoiceU.com?
As a franchisee or an employee of a franchisee of a Choice® hotel property, you have exclusive access to a large volume of customized training resources to help improve your professional development and business skillset, which is just a click away.
From the convenience of your personal computer or mobile device, Choice University provides you 24/7 access to hundreds of self-paced, role-based, training resources through our online platform ChoiceU.com.
To access Choice University’s this resource, you must first have a personal student account on ChoiceU.com which must be created for you by the General Manager at your hotel.
Note: Admin accounts are solely for administrative purposes such as managing student accounts and reviewing training records.
ChoiceU.com Student Account
How do you create a student account? How do you access training? And how can you personalize your experience? Get your most common questions answered on the new ChoiceU.com Help Site.
ChoiceU.com Property Admin Account
Training is key to helping your hotel succeed and getting your staff engaged is critical. But how do you get your team excited about training? How do you set up student accounts? And how do you track which employees are excelling and which ones need more help? Get your most common questions answered on the new online ChoiceU.com Help Site for admins.
Additional ChoiceU Training Resources
Want to get a fast dose of training in between your busy work routine? Get up to speed with short video-based training programs on critical topics for your specific job function on ChoiceUTV.com.
Learn from industry experts through live, interactive training conveniently accessible from your personal device. View our webinar calendar and register for an upcoming training session.
ChoiceU Learning Maps
Each student has a personal Learning Map that guides them to the most relevant resources based on their job role and brand and lets them access those resources in one easy click!
The ChoiceU Dictionary was designed to help our users understand important terms and concepts, assist them in performing their duties, and guide them in providing the guest experience their guests seek.
Training Activity, Reports & Certificates
Our sophisticated training platform allows you to view your recent activity, run reports/ transcripts on your training history, and generate certificates for your most outstanding training achievements!
There is a lot happening at Choice University and on ChoiceU.com. We want to outline ways to help improve your training efforts, share new content that is available, and highlight training to help improve your skills as a manager and leader of your hotel. Plus, we are pleased to highlight HOST completions and acknowledge the achievement of those who are operator certified.
ChoiceU Operational/Owner Orientation Training
As an Owner or General Manager of a new hotel coming into the Choice system, you have access to a wide array of proprietary resources to help you gain a competitive edge. Join us at our corporate headquarters to learn the power of Choice brands, how to leverage our exclusive resources, and best practices to help you hit the ground running.
HOST: Hotel Operations Success Training
This Choice Hotels comprehensive online certification program is designed for leaders who are responsible for the daily operation and management of a Choice-branded property. The HOST Program is available to owners, general managers, and other property managers.
Awards & Accolades
- 2021: ATD Best (no ranking as of yet – and we will probably not be in the top 10/20)
- 2021: Chief Learning Officer Learning Elite Gold #7
- 2021: Chief Learning Officer Editor’s Choice for Best Small Company (4K or fewer employees)
- 2020: ATD Best
- 2020: #1 ranking on Elearning! Media Group’s Learning! 100
- 2019: #9 ranking on Elearning! Media Group’s Top 50 Private Sector award
- 2019: Training Top 125 Award (Ranked in training global elite for 14 consecutive years.)
- 2018: CUBIC Runner Up Award for Learning Organization of the Year
- 2018: Gold Award for the Brandon Hall Group Best Advance in Learning Management Measurement/Business Impact Tools