The School of Hotel and Business Operations is designed to provide you information expand your knowledge in running your hotel and its business operations. The training content of the School seeks to help you understand the operational nature of business and use that knowledge to help run your hotel effectively.
Talent management focuses on recruiting, hiring, developing, and retaining the right talent to drive an organization’s performance. The courses in this learning track outline key activities associated with talent management and describes the roles played by managers in implementing a talent management strategy.
Business Planning and Execution
Business execution is the “how” of getting things done. Leaders must be skilled in driving performance in the right direction through business execution. In these courses, learn about the characteristics of business execution and techniques for fostering a business execution culture. And, learn about the elements needed to execute your business strategy.
Risk Assessment and Management
Risk, and effectively managing it, is a part of the job of anyone running a business. It is important that you mitigate or avoid the potential impact of a risk if it comes to pass and to ensure the long-term survival of your organization. In these courses, learn techniques for assessing risk that can help you identify risks and calculate the probability that they will occur.
Operational Improvement / Excellence
Working for excellence provides a chance to improve your hotel’s efficiency and can provide your hotel a competitive advantage. In these courses, learn tools you can use to improve operations and explore strategies that can help make your hotel more efficient and sustainable over the long term. Discover how this all can help drive hotel performance.
Strategic thinking stretches beyond the short term and considers how an organization can succeed in the long term. By thinking strategically about a problem, you can elevate your own perspective and get a better idea of the forces at play within your organization. These courses describes what it takes to design, plan, and implement an effective strategy.