Hotel and Business Operations Connections

The School of Hotel and Business Operations is only one part of the training opportunities provided to you by Choice University. These other programs and opportunities are available to help you develop your business acumen and further enhance your hotel and business operational skills.

Hospitality Operations Success Training (HOST)

This Choice Hotels comprehensive online certification program is designed for leaders who are responsible for the daily operation and management of a Choice-branded property. The HOST Program is available to owners, general managers, and other property managers.

We know how valuable your time is so we make getting your hotel operation certified easy! Choice University’s Hospitality Operations Success Training (HOST) program is virtual!

It only takes these simple steps:

  • Complete the eLessons and videos on ChoiceU.com  (you’ve probably completed some of them already!)
  • Participate in eight live virtual workshops
  • Complete knowledge application activities at your hotel
  • Pass three short online exams

Management Reports

At the beginning of each month, a set of eleven management reports is updated on ChoiceCentral. Plan to spend at least one hour each month reviewing these reports to determine the best positioning, pricing, and inventory allocation for the hotel through the Choice Central Reservations System (CRS).

For assistance in reviewing and analyzing these management reports, please consult your Area Director or Area Manager.


Updated on September 23, 2020

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