FDD: Franchise Disclosure Document Definition: Formerly known as the Uniform Franchise Offering Circular (UFOC), the Franchise Disclosure Document (FDD) provides information about the franchisor,...
GOP: Gross Operating Profit Definition: A profitability metric that measures operating performance. GOP is helpful in determining operating efficiency before non-controllable fixed expenses. Example:...
IBFC: Income Before Fixed Charges Definition: A measure of profitability of a hotel. This is usually calculated as Gross Operating Profit (GOP), less all Management...
PCI DSS: Payment Card Industry Data Security Standard Definition: The Payment Card Industry has a set of standards for securing information (credit cards and CVC/CVV numbers) from theft...
CCP: Choice Centralized Pay Program Definition: A Choice Hotels created a program designed to help properties capture more business from those corporate customers that require...
Revenue Management (RM) Definition: The application of disciplined analytics that predicts real-time customer demand and optimizing the price and availability of products to...
USALI: Uniform System of Accounts for the Lodging Industry Definition: First published in 1926, the publication offers industry specific standards for tracking revenue and expenses. Also provides recommended formats...
CPOR: Cost Per Occupied Room Definition: Those rooms-related costs incurred directly as a result of selling a guest room. Also referred to as “room-related occupancy...