B2C: Business to Consumer
Definition: Businesses that sell products/services directly to consumers. Has played a large role in the rapid development of the commercial...
Choice Industry Acronyms
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Back of House (BOH)
Definition: The functional areas of a hotel in which personnel have little or no direct guest contact. Example: Areas off-limits... -
BAR: Best Available Rate
Definition: A commonly used base rate upon which all other priced segments are based. Example: Lowest discounted rate available for... -
BEO: Banquet Event Order
Definition: The complete detailing of a meeting/event, including menus, room setup, start/end time, special requests, A/V, etc. Example: Also known... -
BOPS: Brand Operations and Performance Support
Definition: The Cambria Area Director group. -
BTA: British Tourist Authority
Definition: The tourist board of Great Britain incorporated under the Development of Tourism Act 1969. Example: It’s like the U.S.... -
C of C: Chamber of Commerce
Definition: Typically, a Chamber of Commerce will specialize in local economic development that can include tourism promotion. Education: A hotel... -
CAA: Canadian Automobile Association
Definition: Is a non-profit federation, founded in 1913, of eight motor clubs across Canada, providing assistance service, a range of... -
CCP: Choice Centralized Pay Program
Definition: A Choice Hotels created a program designed to help properties capture more business from those corporate customers that require... -
CDC: Centers for Disease Control and Prevention
Definition: CDC is the nation’s health protection agency, working to protect America from health and safety threats, both foreign and...
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