FF&E: Furniture, Fixtures, and Equipment Definition: Hard-good items found in a hotel. Example: Moveable furniture, fixtures, or equipment such as lamps, desks, chairs, computers, etc....
FDD: Franchise Disclosure Document Definition: Formerly known as the Uniform Franchise Offering Circular (UFOC), the Franchise Disclosure Document (FDD) provides information about the franchisor,...
FIT: Free Independent Traveler Definition: A guest coming to the hotel as an individual and not part of a group. Example: A traveler who...
FMLA: Family and Medical Leave Act Definition: A United States labor law requiring employers to provide employees with job-protected and unpaid leave for qualified medical and...
FTE: Full-Time Equivalent Definition: Full-time equivalent, also known as whole-time equivalent (WTE), is a yardstick to measure how many hours are worked by...
Front of House (FOH) Definition: The functional areas of the hotel in which employees have extensive guest contact. Example: Food and beverage outlets, front...
GDS: Global Distribution Systems Definition: A computerized network system that provides travel agencies with hardware for airplane, hotel and car reservations. Online and traditional...
GOPPAR: Gross Operating Profit Per Available Room Definition: It gives greater insight in the actual performance of a hotel than the most commonly used RevPAR as it not only...
GPS: Global Positioning System Definition: It typically uses a satellite navigation device to get its position data which is then correlated to a position...
GIS: Guest Insight System Definition: Choice’s Guest Insight System (GIS) provides access to the survey responses from your guests and numerous reports you can...